One in three Americans are already asking AI about their health.
Most of them are doing it on the free tier of ChatGPT — the same tier OpenAI just announced will start running ads.
What could possibly go wrong?
In this episode, I sit down with my friend Abenaa Hayes — healthcare communications st...
California just became the first state to regulate AI companion chatbots — the kind designed to listen, comfort, and talk like humans.
The new law aims to stop AI tools from crossing emotional or ethical lines, such as manipulating users, offering medical or mental health advice, or pretending to b...
Yesterday, during a cohort call with members of the Ragan Center for AI Strategy, I raised a concept I’ve been working with for some time: the Comms-Centric AI Maturity Model.
Why? Because while most communicators have experimented with AI tools like ChatGPT or Gemini, very few organizations have a...
